Privacy Policy

Privacy Policy for HelpCandidate

At HelpCandidate, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access and use our website (the "Site") and services. By using our Site and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our Site or use our services, including:

• Personal Information: This includes your name, email address, phone number, billing address, and any other information you provide to us when registering for an account, contacting us, or using our services.
• Non-Personal Information: This includes information about your device, browser, IP address, and usage patterns that help us improve our services and website functionality. This data is typically collected through cookies and other tracking technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To provide, operate, and improve our expert assistance and cybersecurity services
• To process payments and fulfill transactions
• To respond to inquiries, expert assistance requests, or feedback
• To send you updates, newsletters, and marketing communications (with your consent)
• To monitor and analyze usage of the Site to enhance user experience and troubleshoot issues
• To monitor and analyze usage of the Site to enhance user experience and troubleshoot issues

3. Sharing Your Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with trusted third-party service providers who help us operate the Site or deliver services to you (e.g., payment processors, hosting providers). These third parties are required to use your information only to perform services on our behalf.
• For Legal Reasons: We may disclose your information if required by law or to protect the rights, property, or safety of HelpCandidate, our users, or the public.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us remember your preferences, improve site performance, and provide targeted advertising. You can control cookie settings through your browser, but disabling cookies may impact certain functionality of the Site.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access, correct, or update your personal data
• Request the deletion of your personal data
• Object to or restrict the processing of your personal data
• Withdraw consent for marketing communications

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at: +1-844-383-8324

11. Address

1123 Albion road, Etobicoke Ontario Canada M9V 1A9.